At YellaPURE, we strive to ensure that every order reaches you in good condition. As our products are food items, we do not accept returns once an order has been delivered.

Returns

Returns will only be accepted in the following cases:

• Product received in a damaged condition
• Wrong product delivered
• Product package received in a tampered condition

To request a replacement or refund, please contact us within 48 hours of delivery with:

• Order Number
• Photographs of the product and packaging
• Brief description of the issue

Refunds

Once the issue is verified, we may offer:

• Replacement of the product, or
• Refund to the original payment method

Approved refunds will be processed within 5–7 business days.

Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For any return, refund, or cancellation related queries, please contact:

Email: support@shivashrinaturals.com

Phone: +91 99803 11859